Regulations

Rental Regulations and Conditions
Inflatable games and candy machines

Permanent supervision is mandatory!

Adult supervision is required at all times during the rental period. Even though these games are very safe, it is the responsibility of those responsible for the children who use these games to ensure supervision to limit the risk of accidents, damage, or injuries.

Each game has an ability in terms of weight or people that must be respected.

No food, drink, shoes, belts, glasses, jewelry or any other object that could damage the game will be allowed during its use. Obviously, the presence of animals in games is to be avoided.

Monitor the blower frequently to ensure that it is not obstructed or in contact with water. Make sure that the blower motor is always in an upright position and prohibit the presence of children near the engine. In order to deflate the game, only an adult can walk without shoes.

The amount of the rental is received when the rented equipment is taken possession. A deposit may be required at the time of booking. This deposit will be refunded to you upon return of the merchandise by the same method upon receipt if the equipment is clean and in good condition.

If the reservation is cancelled due to bad weather, the reservation may be cancelled at least 24 hours in advance. There is no cost to the renter for this cancellation.

If the customer cannot be on time (for pick-up and/or return of the game) and wishes a company representative to remain on site to wait for them, there will be a fee of $50 to $100 per hour.

Air en Jeux is not responsible for any misuse of the games. Users should use it diligently like any sensible person.

If for any reason the game is not returned or is returned with breakage or material damage, or in a condition requiring additional cleaning, additional fees may be required. Any damage will be charged to the tenant. If the tenant refuses to pay, legal action will be taken.

Cleaning and Precautions

Makeup should be avoided, as it often consists of oily substances that can soil the games.

To wash a dirty game, the use of a cloth with soapy water (dish soap) is sufficient. A sweep or blower inside the game to remove residues from branches, grass or sand may be necessary beforehand.

The tenant is responsible for providing the electricity needed for the operation of the games. Air en Jeux is not responsible for the proper electrical functioning of the tenant.

Air en Jeux reserves the right not to proceed with the installation of inflatable games if the conditions represent a danger for the games, employees or users (wind, lightning, thunder).

If you have the delivery service and you are not present or there is no response at the time indicated on your contract, we will continue with the other facilities. We will return to bring the equipment later if the weather allows us, and it’s possible that the equipment may be delivered after the agreed-upon timeframe.

In order to avoid any risk of injury, it is your responsibility to ensure constant supervision of children. The rental contract contains a clause to this effect. Air en Jeux is not responsible for the use that customers make of the equipment.

Proceed to payment

The easiest way to pay your bill is to make a bank transfer to the email address info@airenjeux.com. You will need to enter your invoice number in question and put as your password: Party You can also pay cash on site during delivery or during your pick-up. The employees do not have any change. Checks are accepted. However, if the check bounces, additional fees will be charged to the customer. The customer (commercial, institutional, municipal) has 30 business days to pay their bill, otherwise additional fees will be charged. The residential customer must pay their invoice when taking possession of the game, otherwise we reserve the right to refuse to return the equipment.

By accepting your quote by phone or email, you confirm that you have a contract with Air en Jeux. Therefore, you must acquire your invoice as with any contract, even if you wish to cancel for a reason other than bad weather or a reason beyond your control (such as a pandemic, for example).

It’s important to understand that once the game is reserved in your name, it is not rented out to other customers. In order to provide quality service, staff schedules are based on reservations. It is therefore crucial to respect your reservation. Any unpaid invoices will incur additional fees and interest. Tipping is optional, however if you were satisfied with the service, the staff will be delighted by your generosity.


Information about the type of module you rent:

  • Have you rented a residential game?

    These are nylon games (sometimes with PVC for strategic places). This game fits in any type of car. This game is designed for children under 5 years old for small private events, no adult can use it. Be sure to read the people and weight restrictions that are on the website. This game must be returned DRY, otherwise there is an additional fee (between $75 and $100). If you have rented a commercial version (or the X-Race/H-Race), plan for a pick-up or a small trailer. They can fit into certain SUVs, but we are not responsible for any damage to the vehicle or if you are unable to retrieve your game.

    * If you have opted for pick-up, you must disassemble and put away your game in the evening and not the next morning. If you leave the game outside overnight, bugs will get into the game and the dew will wet the game. If you have a rental for 2 days, you will have to put the game away in the evening and open it the next morning. Drying and cleaning fees will be charged to guests*

  • Have you rented a water feature?

    Make sure you have a drained and safe space. Be careful when installed on freshly cut sand, dirt or grass, as your game may become very dirty and require a thorough wash. Make sure you have a sufficient water flow (artesian well). The game can be returned humid, but please allow time for it to dry before storing it, as the game will be heavy and your car may get wet if the game hasn’t had time to dry a bit. Plan for a hose to connect the water. If you have delivery service, please make sure to empty the pool (if your game has one) before employees show up to pick up the equipment. It is forbidden to use foam or products other than water for games. A fee will be charged if the customer violates this rule. These are the safety of users (with soap, the descent speed is increased, which can cause accidents) as well as for the game.

    * If you have opted for pick-up, you must disassemble and put away your game in the evening and not the next morning. If you leave the game outside overnight, bugs will get into the game and the dew will wet the game. If you have a rental for 2 days, you will have to put the game away in the evening and open it the next morning. Drying and cleaning fees will be charged to guests*

  • Have you rented a Large or Mega Structure?


    If the installation is done indoors,
    you must
    provide double doors
    to have direct access to the place where the games will be installed
    .
     If there are barriers to access the site, provide access for trucks and trailers. If we need to climb stairs, please let us know to see if installation is possible. In the event that we have not been notified and you have not had written permission, we reserve the right to refuse to install the equipment and the invoice will have to be paid. These games must be absolutely dry. A drying fee ($175 per module) will be charged if the game is returned wet or if the delivery team picks up the wet game. * (For games such as Sgt Charest and Colossus Supreme, the fee is $300)* Provide clearance with electrical wires and fixed objects, both for height and length and width, to avoid breakage and accidents. Would you like to pick it up? No problem, bring a pick-up or trailer for most of the games. Bring 2 people of good size to pick up your game and install it. We can provide ramp or forklift. If it is windy and the installation is unsafe due to gusts, we reserve the right to refuse the installation. We care about the safety of our customers and we must make sure to avoid accidents.

    *
    If you have opted for pick-up, you

    must
    disassemble and put away your game
     in the evening and not the next morning. If you leave the game outside overnight, bugs will get into the game and the dew will wet the game. If you have a rental for 2 days, you will have to put the game away in the evening and open it the next morning. Drying and cleaning fees will be charged to guests*

  • Have you rented a slush machine?

    Allow about 1 hour 30 minutes to 2 hours to have a nice consistency. The machine must be delivered by our technicians to prevent damage during transport. If a leak were to occur (due to shocks during transport), our technicians will be able to correct everything on site to prevent your event from being ruined. Provide a sturdy table for installation. Plastic tables are not recommended and can be damaged by machines. The machine should be installed within 10 feet of an electrical outlet that will be used only by the slush machine (avoid circuit outlets with other appliances). If the outlet doesn’t provide enough amperage, the machine could be damaged and the slush won’t freeze properly, resulting in cold juice instead. Provide drinking water. No more than 5 steps to climb, otherwise, we can refuse the installation and the invoice will still have to be paid. Please contact us to see what options are available. If the machine ever topples over, is knocked over, careless use (not meeting syrup to water ratios, leaving the machine running without liquid, etc.), repair costs, lost rental fees, or replacement costs of the device will be charged to the customer. All instructions are given on site and it is very simple to operate the machines.

  • Do you need electricity?

    Air en Jeux can rent a generator to save you headaches. Provide outlets of at least 15 amps (standard) on different circuits for each blower, slush machine, popcorn machine and cotton candy machine that will be used simultaneously. Outlets should be within 50 feet of the blower, popcorn machine, or cotton candy machine and within 10 feet for the slush machine. If you have a large event (municipal, corporate, school), you can ask your electricians to bring an electrical panel near the location of the equipment.

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